Available for new opportunities

Jiten
Sharma

Technical Program Manager  ·  SAFe Scrum Master  ·  Agile Leader

10+ years driving large-scale engineering programs across Fintech, eCommerce, GPS and Logistics. I turn complex multi-team delivery into measurable, repeatable success.

View Experience Get in Touch
10+
Years Experience
37
Engineers Led
68%
Defect Reduction
3+
Awards Won
About Me

Turning Complexity Into Clarity

I'm a Technical Program Manager with over a decade of experience leading and transforming engineering teams across high-growth industries. I specialize in Agile delivery at scale — orchestrating Agile Release Trains, managing PI Planning, and building the systems that make cross-functional teams thrive.

"Reduced production defects for a key DB team by 68% using Kanban and enhancing value streams — analyzing 100+ weekly prod defects with a data-driven approach to resolve root causes."

My expertise spans SAFe, Scrum, Kanban, and Lean Six Sigma — backed by hands-on experience with Power BI dashboards, Jira, Azure DevOps, and a deep commitment to continuous improvement culture.

📍
Location
Pune, Maharashtra (Remote-Ready)
🎓
Frameworks
SAFe · Scrum · Kanban · Lean Six Sigma
🏭
Industries
Fintech · eCommerce · GPS & Logistics · SaaS
🔗
68%
Defect Reduction via Kanban
32%
Risk Reduction via Power BI
29%
Faster Time-to-Market
4×
Cross-Functional Teams Managed
Career Journey

Professional Experience

Apr 2023 – Nov 2025
SAFe Scrum Master
TransUnion · Pune, MH
  • Orchestrated end-to-end delivery across 3 concurrent engineering teams, aligning technical execution with high-level business objectives during ART and PI Planning events.
  • Managed a total of 37 engineers, QA, and product specialists across 4 cross-functional teams.
  • Designed automated performance and velocity dashboards using Jira, Azure DevOps, and Power BI — providing executives with real-time program health insights.
  • Reduced critical program risks and delivery bottlenecks by 32% through data-driven Power BI dashboards.
  • Proactively managed complex technical dependencies between APIs, database components, and front-end teams for zero-delay sprint goal delivery.
SAFeJiraPower BIAzure DevOpsPI Planning
Mar 2022 – Mar 2023
Scrum Master
Saksoft Ltd · Pune, MH
  • Directed the strategic transition from standard Scrum to SAFe for a full-scale program, reducing deployment friction across 4 technical teams.
  • Accelerated product time-to-market by 29% by streamlining CI/CD pipelines and resolving 4 major cross-team dependencies per sprint.
  • Led program-level Inspect & Adapt workshops, eliminating systemic bottlenecks for high-value feature deployments.
SAFeCI/CDScrumStakeholder Management
May 2021 – Mar 2022
Agile Project Manager
Ekahal (Advensure.io) · Mumbai, MH
  • Drove enterprise Agile adoption by training cross-functional teams and implementing industry best practices.
  • Developed and maintained real-time dashboards tracking sprint velocity, project progress, and KPIs for executive reviews.
  • Partnered with stakeholders to define business requirements and prioritize strategic goals across every sprint cycle.
AgileOKRsDashboardsCoaching
Feb 2019 – May 2021
Senior Business Analyst
Comfera Innovations · Gujarat
  • Led requirements gathering and market trend analysis for scalable eCommerce platforms built on WordPress, PHP, Shopify, and React.js.
  • Governed cross-functional timelines and deliverables from inception to deployment, ensuring on-time, high-quality releases.
React.jsShopifyRequirementseCommerce
Oct 2015 – Feb 2019
Business Analyst
The Accuway GPS · Gandhidham, Gujarat
  • Translated client requirements into precise functional specifications, deploying customized GPS solutions that increased client operational efficiency by 20%.
  • Analyzed real-time GPS telemetry data to empower transport clients to optimize route planning and reduce fuel consumption.
GPS AnalyticsSQLProcess Optimization
Core Competencies

Skills & Tools

⚙️  Agile Frameworks
SAFe Scrum Kanban Lean PI Planning ART Inspect & Adapt
📊  Tools & Platforms
Jira Power BI Azure DevOps Salesforce Trello ADO
🤝  Leadership
Cross-Functional Leadership Risk Mitigation Capacity Planning OKRs Stakeholder Management
💻  Technical Domains
SQL Oracle React.js Java PHP .NET AI/ML CI/CD
📈  Methodologies
Lean Six Sigma Continuous Improvement Backlog Management Value Stream Mapping
🌐  Domains
Fintech eCommerce GPS & Logistics SaaS Enterprise Software
Recognition

Awards & Achievements

🏆
Overachiever Award
TransUnion
March 2024
🥇
Certificate of Achievement
TransUnion
December 2023
🌟
Sontiq Fair Play Award
TransUnion · Team Incredibles
July 2023
TransUnion Certificate of Achievement award
Certificate of Achievement · TransUnion
Award ceremony at TransUnion
Overachiever Award Ceremony · 2024
Team Incredibles Fair Play Award
Team Incredibles · Sontiq Fair Play Award
Get in Touch

Let's Build Something Great

Open to senior TPM, Agile Program Manager, and Scrum Master opportunities. I bring deep experience scaling Agile organizations and delivering complex programs on time.

📧
g10.sharma3131@gmail.com
💼
linkedin.com/in/jitensharma07
📍
Pune, Maharashtra · Remote-Ready

Why Work With Me?

I don't just manage programs — I engineer the systems, the culture, and the visibility that make delivery predictable and teams high-performing.

Whether you need someone to stand up a new ART, rescue a struggling program, or build the metrics infrastructure leadership can trust — that's exactly where I thrive.

Send a Message →